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Riley Wong

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How to maintain customer loyalty? Let’s look at Watsons!

Posted by Riley Wong

Oct 25, 2019 9:05:00 AM

Having a loyalty program is very common for businesses to attract and keep customers revisiting their stores. Research says that 40% of online shopping revenue comes from repeat customers in the United States. Therefore, it is important for businesses to build their fan base and run a customer loyalty program. Here are six ways to keep and build customer loyalty with the case of Watsons’ loyalty program through a simple mobile app.

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Topics: Inbound Marketing, Digital Marketing, Online Marketing, Business

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