How To Use Social Media Complaints For Feedback

This post has been extracted by Charing Kam from our e-Book, “How To Keep Your Customers Coming Back”. It’s inevitable that you’ll receive complaints, concerns, or suggestions ...
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How To Measure Your Customer Service Standards

This post has been extracted by Charing Kam from our e-Book, “How To Keep Your Customers Coming Back”.  You’ve put all of this work into creating an effortless customer ...
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How To Balance Quality And Speed In Customer Service

This post has been extracted by Charing Kam from our e-Book, “How To Keep Your Customers Coming Back”. The only guarantee in customer service is that at some point, your ...
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How To Get Customers To Interact With You

This post has been extracted by Charing Kam from our e-Book, “How To Keep Your Customers Coming Back”. It’s easy to talk about customer service as if the only time customers ...
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How To Hire The Best Team Members

This post has been extracted by Charing Kam from our e-Book, “How To Keep Your Customers Coming Back”.  When it comes to the details of empowering your employees to provide ...
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How To Build Trust With Your Customers

This post has been extracted by Charing Kam from our e-Book, “How To Keep Your Customers Coming Back”.  Every interaction customers have with your brand impacts their ...
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How Do You Ensure Customer Satisfaction?

This post has been extracted by Charing Kam from our e-Book, “How To Keep Your Customers Coming Back”. Every consumer has had positive and negative experiences with a brand. ...
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How To Use Instagram Ads For Your Facebook Business Page

This blogpost is extracted by Charing Kam from our new eBook, How To Use Digital Marketing To Grow Your Business. In 2017, most businesses have embraced Facebook for Business. ...
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Critical Guide for Your Facebook Profile and Cover Photo

When was the last time you had a good look at your company profile picture? Does it match the image you are trying to portray or still using an old outdated photo from a couple ...
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What makes Facebook Ads a champion in 2017 and beyond?

Facebook is one of the best advertising platforms available today. Keep in mind that with 72 percent of all online adults using Facebook, your ideal client is going to be ...
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How To Spring-Clean Your Facebook Business Page

  This blogpost is extracted by Charing Kam from our new eBook, How To Use Digital Marketing To Grow Your Business. If you haven’t heard, Facebook is taking steps to clean up ...
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4 Types Of Engaging Content For Facebook For Business

This blogpost is extracted by Charing Kam from our new eBook, How To Use Digital Marketing To Grow Your Business. You see this on Facebook Business pages all the time: from ...
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